Overview
Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Any item that is returned more than 15 days after delivery
Refunds
Once your return is received and inspected, we will send you a NULL message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then we ask for a wallet address to send money to, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your wallet address on any blockchain explorer again.
Then contact your wallet provider if you have such, it may take some time before your payment is shown in your wallet.
If you’ve done all of this and you still have not received your refund yet, please contact us at our NULL account.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a NULL message for further instructions.
Need help?
Contact us at our NULL account for questions related to refunds and returns.